Moonstone Aerials specialises in all aspects of Digital Television and Radio reception. It is run by husband and wife team, Andy and Kirsten, since the business was established in 2004 and is based in Bexhill-on-Sea on the East Sussex coast.
We can supply and install digital TV aerials to receive “free to air” television. Our radio services include FM radio aerials and Digital Audio Broadcasting (DAB) Radio. We can also install digital receivers and Satellite dishes for Sky, Freesat and European.
Before moving to Bexhill-on-Sea from Croydon I worked in a Secretarial role. Two main positions I held were Departmental Secretarial roles at Mott MacDonald in the Engineering Department, assisting in the then newly created Channel Tunnel Division and, a similar role also in the Engineering Department at Nestlé UK. When Moonstone Aerials was created, in order for me to liaise with customers, advising and booking appointments, I knew I had to understand the work that Andy carried out. So I spent a couple of years alongside him, learning to the best of my ability. The majority of the work we carried out together were complete Aerial and Satellite system change-overs (multiple dwellings), the largest being 75 flats. As a person I welcome speaking to customers on the telephone and can build a rapport with them. I am always happy to answer any questions and advise.
I commenced my career as a trainee Technician Apprentice with British Telecom in 1981. This involved learning about all aspects of communications and good background training for keeping up with continuous change in technology. After my apprenticeship finished I worked in a Telephone Exchange and then as a Faultsman/Jointer on the external cable network. When this position went to private contractors I left British Telecom after fifteen years of service and joined Granada as a Satellite and Aerial Engineer in West London. On Relocating to East Sussex I joined a well known Eastbourne aerial company where I worked for five years until leaving in 2004 to start up my own business.
We use a Digital Spectrum Analyser Meter which gives greater accuracy and fault analysis as digital signals rely on measurements and not visual diagnosis.
All estimates and advice are free and our work is fully guaranteed for a year.
It is important to keep up to date with technology as it changes so quickly, therefore we are constantly researching new products and are in touch with any future developments, which in turn gives the customer the best possible service. As with most industries the aerial business will in time be regulated to reduce the amount of unqualified aerial installers. We welcome this and have become CAI Plus Installers, Freeview Approved Installers, Freesat Approved Installers and are Trading Standards Approved.